Telehealth for Mental Health Professionals: Ethics, Access, and Clinical Best Practices

Bring your toughest telehealth questions. Carrington answers participant questions throughout the webinar, so you leave with clarity on the situations that actually show up in your practice, from cross-state clients to platform security, rather than generic guidance.

Work through realistic telehealth scenarios as a group, including consent gaps, technology failures, and remote emergencies. Hearing how experienced clinicians reason through ambiguity builds the clinical judgment that written materials alone cannot teach.

Complete a full 3 CE hours in one focused, structured session. Your live CE certificate is issued after the webinar, giving you a meaningful block of your renewal requirement in a single afternoon.

Counselors provide a large share of outpatient mental health services and increasingly do so by telehealth. This training helps counselors develop competency in telehealth informed consent, privacy, emergency planning, and the licensure considerations that apply when clients travel or relocate across state lines.

Social workers deliver telehealth across hospitals, community agencies, schools, and private practice. This ASWB ACE-approved webinar provides social workers with the knowledge and skills needed to assess telehealth appropriateness, protect client privacy, and manage remote crises while coordinating care with other providers and support systems.

Family therapists face distinct telehealth challenges when multiple participants join from one or several locations. This training provides MFTs with strategies for managing consent, confidentiality, and safety when working with couples and families over video, and for preserving the relational frame in a virtual setting.

Telehealth has expanded access to substance use treatment, but it also raises specific privacy, consent, and crisis-management questions. This NAADAC-approved webinar helps addiction professionals deliver remote care that protects confidentiality, supports engagement, and includes clear protocols for high-risk situations.

Psychologists providing therapy, conducting remote assessment, or supervising trainees need current knowledge of telehealth ethics, standards of care, and jurisdictional rules. This webinar covers evidence-based telehealth practices, documentation, and the ethical considerations relevant to remote psychological services.

A foundation for ethical telehealth practice, including the standards of care that apply to remote services, relevant professional codes of ethics, state and federal regulations, and how licensure and jurisdiction shape where and how you can practice. Understand why telehealth does not lower the standard of care and how boards evaluate remote practice.

Learn what telehealth informed consent must address beyond standard consent, including the benefits and limitations of remote care, technology risks, privacy and confidentiality, procedures for technology failures, and what happens in an emergency. Build a consent process that protects both clients and clinicians.

Examine how to protect client information in a virtual setting, from choosing secure, compliant platforms and business associate agreements to managing your physical environment, recording policies, and the everyday privacy risks that arise when clients join from home, work, or public spaces.

Develop criteria for deciding when telehealth is and is not appropriate for a client, and learn practical strategies for establishing a strong virtual therapeutic frame, managing distractions, reading limited nonverbal cues, and maintaining engagement and alliance across the screen.

Build clear protocols for managing crises when the client is not physically present, including confirming client location at each session, identifying local emergency contacts and resources, planning for suicidal or homicidal risk, and coordinating with emergency services when in-person intervention is needed.

Explore how telehealth can expand access while also widening the digital divide, and learn practical steps to serve clients equitably. Review the jurisdictional and licensure questions that arise when clients travel or relocate, and how to stay within your scope and legal authority.

1. Register. Reserve your spot for the November 11, 2026 webinar. Individual registration is $60 for all 3 CE hours, or attend at no additional cost with an Unlimited Plus membership.

2. Receive your access link. After you register, you will receive a confirmation email with the live webinar link and instructions for joining. A reminder is sent before the event.

3. Attend live. Join on Wednesday, November 11, 2026 from 12:00 PM to 3:15 PM EST. Attendance for the full session is required to earn your 3 live CE hours. Participate in the Q&A and case discussion throughout the session.

4. Complete the post-test and earn your CE certificate. Complete the post-test (required for all live webinars) and course evaluation to receive your 3-hour live CE certificate. Your certificate includes all information required by licensing boards.

Step 1: Telehealth-Specific Informed Consent. Go beyond standard consent to explain the benefits and limitations of remote care, technology and privacy risks, recording policies, and the client's right to request in-person services, documenting agreement before the first session.

Step 2: Confirm Location and Identity Each Session. Verify the client's physical location and a way to reach them at the start of every session, since location determines which emergency resources apply and whether you are legally authorized to practice there that day.

Step 3: Establish an Emergency Contact and Local Resources. Collect an emergency contact and identify local crisis lines, nearest emergency department, and, where appropriate, local law enforcement for the client's location, so help can reach the client quickly if needed.

Step 4: Plan for Technology Failure. Agree in advance on what happens if the connection drops, including a backup phone number and a clear rule for how and when you will reconnect or follow up.

Step 5: Respond to Acute Risk. Follow a defined protocol when a remote client presents with suicidal or homicidal risk, including keeping the client engaged, mobilizing the emergency contact and local services, and coordinating with emergency responders when in-person intervention is required.

Step 6: Document Thoroughly. Record the consent obtained, client location, safety plan, and any emergency actions taken. Strong documentation demonstrates that you met the standard of care and supports both clinical continuity and risk management.